Prices.
Prices listed do not include freight, handling fees, or taxes and/or duties, and are subject to correction or change without notice. Market Sensitive Commodity items will be priced according to current market conditions.

Sales Tax.
Customers in Virginia are responsible for a 5% sales tax or for providing a valid sales tax exemption certificate.  Customers outside of the Commonwealth of Virginia will not be charged sales tax.

Payment Terms. 
Harper Hardware accepts cash, checks, money orders, Visa, MasterCard, American Express, and Discover. For customers with established Harper Hardware credit, payment terms are net 30 days from the date of shipment or pick-up. Anticipation and cash discounts are not allowed. Export orders may be subject to special export payment terms and conditions. All payments must be in U.S. dollars. Harper Hardware shall have the right of set-off and deduction for any sums owed. If customer fails to make payment within thirty (30) days, Harper Hardware may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order.

Credit Balance.
Customer agrees that any credit balances issued will be applied within one (1) year of its issuance. IF NOT APPLIED OR REQUESTED WITHIN ONE (1) YEAR, ANY BALANCE REMAINING WILL BE SUBJECT TO CANCELLATION, AND GRAINGER SHALL HAVE NO FURTHER LIABILITY.

FREIGHT POLICY

Shipping Charges.
Products are shipped F.O.B. shipping point with freight costs and handling fees paid by Harper Hardware and charged to the customer. Orders over $1500 (including any backorders and excluding machinery) are shipped freight free. C.O.D. shipments are not permitted. Other terms and conditions may apply for freight collect, export orders, hazardous materials, special handling or shipments outside the contiguous United States. Any extra charges incurred for additional services, such as customers carrier or special handling by the carrier, must be paid by the customer. Title and risk of loss pass to the customer upon tender of shipment to the carrier. If product is damaged in transit, customer must file claim with the carrier.

Limited Warranty. Harper Hardware warrants products against defects in materials and workmanship under normal use FOR A PERIOD OF ONE YEAR AFTER THE DATE OF PURCHASE from Harper Hardware, unless otherwise stated. Harper Hardware will use reasonable efforts to repair or replace, at its option, any product that Harper Hardware has determined to be defective in materials or workmanship under normal use within the warranty period; provided, however, that Customer has returned such defective product to the appropriate Harper Hardware branch or authorized service location, as designated by Harper Hardware, shipping costs prepaid. Such repair or replacement, at Harper Hardwares option, or Harper Hardwares refund of amounts paid by Customer for the defective product, shall be Customers sole and exclusive remedy.

Product Return. Before returning any product Customer believes is defective, Customer shall (i) write or call the Harper Hardware branch from which the product was purchased; or in the case of an Internet order, contact www.harperhardware.com with the date and number of the original invoice, the stock number, and a description of the defect.

Manufacturers Warranties. The manufacturer warrants many of the products offered for sale to the final user. The manufacturers make available copies of any applicable warranties. Harper Hardware will furnish such warranties free of charge to Customers upon their request. Please send such requests to: Harper Hardware Technical Department. 1712 East Broad Street, Richmond, Virginia  23223 U.S.A. All requests must include the Harper Hardware stock number and the manufacturers model number (if shown) of each product for which a copy of the warranty is requested. Harper Hardware assumes no responsibility for the content of such warranties by performing this service.

Product Substitution.

Products may be substituted and may not always exactly match catalog descriptions and/or images.
Product Suitability. Many countries and localities have laws, codes and regulations governing sales, construction, installation, and/or use of products for certain purposes that may vary from those in other areas. While Harper Hardware attempts to assure that products comply with all applicable laws, codes and regulations, Harper Hardware does not guarantee compliance, and is not responsible for how the product is installed or used. Therefore, Customer shall have responsibility for compliance with all applicable laws, codes and regulations, including, without limitation, ANSI, CE, DIN, UL, NEC, FAA, DOT, NOM, IMDG, IATA, and CSA, regarding installation or use of products. Before purchase and use of a product, Customer must review the product application and applicable laws, codes and regulations to assure full compliance with such laws, codes and regulations.

Cross-Reference Information. Product cross-reference comparisons do not imply that all products compared are available or perfectly comparable. CROSS-REFERENCED PRODUCTS ARE NOT REPRESENTED OR WARRANTED AS FUNCTIONAL OR PERFORMANCE EQUIVALENTS. Customer shall review all cross-referenced product specifications prior to purchase and use to determine suitability of the product for Customers intended use.
WARRANTY DISCLAIMER. ALTHOUGH HARPER HARDWARE HAS USED REASONABLE EFFORTS TO ACCURATELY ILLUSTRATE AND DESCRIBE THE PRODUCTS IN ITS CATALOGS, LITERATURE, AND WEBSITES, SUCH ILLUSTRATIONS AND DESCRIPTIONS ARE FOR THE SOLE PURPOSE OF PRODUCT IDENTIFICATION AND DO NOT EXPRESS OR IMPLY A WARRANTY AFFIRMATION OF FACT, OF ANY KIND OR A WARRANTY OR AFFIRMATION OF FACT THAT THE PRODUCTS WILL CONFORM TO THEIR RESPECTIVE ILLUSTRATIONS OR DESCRIPTIONS. HARPER HARDWARE EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE WARRANTY STATEMENT ABOVE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, HARPER HARDWARE EXPRESSLY DISCLAIMS ANY LIABILITY RELATED TO PRODUCT MISUSE, IMPROPER PRODUCT SELECTION, PRODUCT RECOMMENDATION, OR PRODUCT MISAPPLICATION.

LIMITATION OF LIABILITY. ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES IS EXPRESSLY DISCLAIMED. HARPER HARDWARES LIABILITY IN ALL EVENTS SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT SOLD THAT GIVES RISE TO SUCH LIABILITY. HARPER HARDWARE'\S PAYMENT OF SUCH AMOUNT SHALL BE THE FINAL AND EXCLUSIVE REMEDY IN THE EXHAUSTION OR UNAVAILABILITY OF ANY OTHER REMEDY SPECIFIED HEREIN AND SHALL NOT BE CONSTRUED OR ALLEGED BY CUSTOMER TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.